I’ve had two three Etsy accounts suspended and managed to get them all back. In these videos I explain what happened and who I contacted.
Etsy suspensions are out of control, especially for sellers using production partners such as print on demand sellers like myself.
Many sellers have given up simply because of this hurdle, but it may be possible to get your account back if you have not violated their terms of use.
In summary, first read the Etsy account suspension guidance page, and also check out the page on Appealing your suspension. Submit a ticket request there.
Then you must also email: integrity@etsy.com. Here’s an email template similar to the one I sent:
Dear Sir/Madam, Hope you are doing well. My Etsy account (Your Shop Name) was just suspended. To my knowledge, I have not violated the policies or terms of service, and all my designs are original and completely my own work. I have shipped (x) successfully received orders and have (x) reviews. I suspect it is related to the fact that I am using (Your Production Partner) as my production partner. Please let me know whether my account can be reopened as soon as possible at (your email). Best, (Your Name)
Apart from using production partners, there may be other reasons you have been banned from Etsy, such as the country you live in.
Make sure to explain your individual circumstances, the above template is simply a guide.
